Privacy Policy

Effective date: [EFFECTIVE_DATE?]

This policy explains how South Ocean Exteriors LLC ("we", "us") handles information when you visit this website, request a quote or use our services.

What we collect

Information you give us: your name, phone number, email, service address or ZIP code, the services you are interested in, home details and any notes you send.
Service records: the address, services performed, scheduling notes and before-and-after photos of the work.
Payment: payments are handled by our payment processor [PAYMENT_PROCESSOR?]. We do not store full card numbers.
Website data: like most websites, our host and font provider receive basic technical data such as your IP address and browser type. This site uses Google Fonts, which is loaded from Google's servers. We do not currently use analytics or advertising cookies.

How we use it

To reply to your request, prepare estimates, schedule and perform service, and send photo reports and invoices.
To send service messages, and marketing only if you agree to it. You can opt out at any time.
To improve our services and keep our business records, and to meet legal requirements.

Text messages

If you agree to receive texts, we use your number to send messages about your quote, appointments and service. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or text-message consent with third parties for their marketing.

Photos of your home

We take photos of the work for your photo report and our records. We will not post photos of your home online without your permission, and we avoid showing house numbers, license plates and people.

Sharing

We do not sell your personal information. We share it only with service providers that help us run the business (for example our form, scheduling, email, text and payment providers), when required by law, or if the business is sold or reorganized.

Keeping it safe

We use reasonable safeguards and keep information only as long as we need it for the purposes above and our legal and tax records. Please do not send gate codes, alarm codes or payment details through the website form or email.

Your choices

You can ask us to see, correct or delete your information, or to stop marketing messages, by emailing info@southoceanexteriors.com.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy and will change the effective date above when we do.

Contact

South Ocean Exteriors LLC, Delray Beach, Florida. Email: info@southoceanexteriors.com. Phone: [PHONE?].